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Policy - Complimentary Tickets for 500 loyalty points

🚨 Please refer to this article to learn more about redeeming your complimentary ticket for 500 points: How can I use my loyalty points to redeem complimentary tickets?

 

📝 Policy 

  • You can redeem up to 2 tickets per show for a total of 500 points. Single tickets cannot be redeemed for 250 points.

  • All requests must be submitted at least 10 days before the show date.

  • Tickets are not confirmed until you receive an email from us, within 10 days of submission.

  • Requests are subject to availability.

  • Seating policy: Complimentary tickets are assigned to designated tables that may not appear on the public seating map. We’re unable to accommodate specific table or section requests.

  • Cancellations or point reinstatements are not permitted.

  • We will only respond to complete submissions with all requested information.

  • Requests from members with less than 500 points cannot be processed. Please check your points balance in your digital membership card.

  • Depending on the event, a food and beverage minimum may apply.

 

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