Loyalty Points, Cashback & Credits: Everything You Need to Know

If you have an active membership, you can earn rewards when you dine and shop at City Winery locations. Members can now earn both loyalty points and F&B credits while enjoying food, wine, and experiences.

⭐ How the Loyalty Program Works

Loyalty Points

• Earn 1 point for every $1 spent on Food & Beverage in person.
• Points can be earned at all City Winery locations.
• Points apply only to eligible purchases made after July 30, 2025.
• Trade 500 points for a pair of complimentary tickets.

F&B Credits

• Earn 1 credit for every $1 spent on Food & Beverage in person.
• For every 200 credits ($200), get $10 gift credit on your next F&B purchase. 
• Credits can be earned at all City Winery locations.
• Credits apply only to eligible purchases made after April 30, 2026
• Once your $10 gift credit is available, it will automatically appear in your digital membership card, and you’ll receive a push notification (if enabled).

📱 How to Start Earning Points & Credits

1. Add your digital membership card to your mobile wallet using this link (mobile only).
2. Enter the 10-digit phone number linked to your membership (no spaces or symbols).
3. Show your digital card to the City Winery team when dining or shopping in person.
4. Your points and credits will be automatically tracked.

You can also view your points and credits balance anytime through your digital membership card.

✅ Eligible Purchases

You can earn rewards on:

• Food & beverage purchases in the restaurant
• Dining during live shows
• Wine shop purchases (onsite only)
• City Winery merchandise (excluding artist or third-party merchandise)

🚫 Non-Eligible Purchases

• Ticket purchases do not earn loyalty points or credits

📊 How to Check Your Balance

To view your rewards:

• Use your digital membership card
• Open it in your mobile wallet anytime

To download your card:

• Open this link on your phone.
• Enter your 10-digit membership phone number

🧾 Frequently Asked Questions

Do loyalty points expire?

No. Points do not expire as long as your membership remains active.

Can I earn rewards at all locations?

Yes. Your membership is valid at all City Winery locations.

What can I redeem points for?

• 500 points can be redeemed for two complimentary tickets to a show, subject to availability (request form required).
• 💡How can I use my loyalty points to redeem complimentary tickets?