Skip to content
Sign in
Contact us
  • There are no suggestions because the search field is empty.

My show is cancelled. What should I do?

If a show is canceled or postponed, all ticket holders will receive an email with instructions, from City Winery, on how to manage their tickets.

💡 Things keep in minde

  • The email will be sent from: showupdates@citywinery.com
  • Please check your spam or junk folder if you don’t see the email in your inbox.


The message will explain your available options. In some cases, you may need to fill out a form to select your preferred solution.

⌛ Once the form is submitted, please allow up to 10 days for our team to process your request.