Loyalty Points, Cashback & Credits: Everything You Need to Know
If you have an active membership, you can earn rewards when you dine and shop at City Winery locations. Members can now earn both loyalty points and F&B credits while enjoying food, wine, and experiences.
โญ How the Loyalty Program Works
Loyalty Points
- Earn 1 point for every $1 spent on food and beverage purchases (in-person).
- Points are earned at all City Winery locations.
- Points apply only to eligible purchases made after July 30, 2025.
- Trade 500 points for a pair of complimentary tickets.
F&B Credits
- Earn $10 F&B credit for every $200 spent on food & beverage.
- Credits represent tracked spending value ($1 = 1 credit).
- Credits apply only to eligible purchases made after April 30, 2026
- $10 credits can only be applied to the next Food & Beverage bill.
- On your digital membership card, you will see both points and credits separately.
๐ฑ How to Start Earning Points & Credits
- Add your digital membership card to your mobile wallet using this link (mobile only).
- Enter the 10-digit phone number linked to your membership (no spaces or symbols).
- Show your digital card to the City Winery team when dining or shopping in person.
- Your points and credits will be automatically tracked.
You can also view your points and credits balance anytime through your digital membership card.
โ Eligible Purchases
You can earn rewards on:
- Food & beverage purchases in the restaurant
- Dining during live shows
- Wine shop purchases (onsite only)
- City Winery merchandise (excluding artist or third-party merchandise)
๐ซ Non-Eligible Purchases
- Ticket purchases do not earn loyalty points or credits
๐ How to Check Your Balance
To view your rewards:
- Use your digital membership card
- Open it in your mobile wallet anytime
To download your card:
- Open this link on your phone.
- Enter your 10-digit membership phone number
๐งพ Frequently Asked Questions
Do loyalty points expire?
No. Points do not expire as long as your membership remains active.
Can I earn rewards at all locations?
Yes. Your membership is valid at all City Winery locations.
What can I redeem points for?
- 500 points can be redeemed for two complimentary tickets to a show, subject to availability (request form required).
- ๐กHow can I use my loyalty points to redeem complimentary tickets?
If points or credits are missing from your account, you can submit a request through the support form for assistance.