I can’t attend the show. What should I do?
🚫 If You Did Not Purchase Ticket Protection
- All ticket sales are final.
- We do not issue refunds or store credit for purchased tickets.
- If you cannot attend, you have the option to transfer your tickets to another person.
💡 Learn how to transfer a ticket here.
🚨 City Winery does not get involved with transferring, or reselling, tickets for shows.
🛡️ If You Purchased Ticket Protection
- City Winery partners with XCover for ticket protection.
- If you purchased ticket protection and cannot attend your show, you can submit a claim using this form: XCover Ticket Protection
- For additional support, you can contact XCover here.
💡Learn more about XCover here.