---
title: How can I transfer a ticket to someone else?
description: Learn how to transfer your City Winery tickets to another person in just a few steps. Follow our guide to send tickets by email—transfers must be accepted within 48 hours.
---

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# How can I transfer a ticket to someone else?

🎟️ If you can’t attend a show and would like to transfer your ticket to someone else, follow these steps:

### ⚠️ Important Note for Tickets Purchased Before December 15, 2025

If your ticket was purchased **before December 15, 2025**, the **online transfer feature is not available** for your order due to the system used at the time of purchase.

That said, you can absolutely still share your ticket with someone else using one of the options below:

- **Forward the confirmation email** containing the ticket to the person attending
- **Share the PDF ticket**, if you downloaded it
- **Send the ticket from your mobile wallet** via text or email

All of these methods are valid for entry at the venue.

 

### **Step 1. Find your ticket email**

Open the confirmation email you received from City Winery. This email includes a link to your digital tickets.

Your digital tickets are sent from **orders@sales.citywinery.com**

🔍 If you can’t find your ticket, no worries — just follow these [steps](https://help.citywinery.com/city-winery-help-center/i-cant-find-my-ticket-what-should-i-do?hsLang=en).

### **Step 2. Click “Show Ticket”**

In the email, select the **Show Ticket** button.

### **Step 3. Select “Transfer”**

A new page will open with your ticket details. Click the **🔃 Transfer** button.

### **Step 4. Enter recipient details**

In the pop-up window, type the email address of the person you’d like to transfer the ticket to.

### **Step 5. Accept the transfer**

The recipient will receive an email with instructions to accept the transfer. The ticket transfer is not complete until the recipient accepts it.

📩 Once the recipient accepts the transfer, your access to the ticket will be removed.

⌛ Transfers must be accepted **within 7 days** of being created.

### **Things to Know**

**🚨** City Winery does not get involved with transferring, or reselling, tickets for shows.

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